We're sorry to hear that you did not use the service, yet have been paying for it. Unfortunatley, no, PRINTgenie will not refund or credit for not using the service.

Please note:
PRINTgenie automatically charges your card each month. It is your responsability to manage your account. Canceling an account can be done via the billing section under Account Settings.

PRINTgenie will not refund or credit back any unused funds so please use them up before canceling.

PRINTgenie will not cancel on your behalf via an eMail or phone request. It is your responsability to log into your account and cancel.