Password retrieval is not working...
  • 28 Sep 2021
  • 1 Minute to read
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Password retrieval is not working...

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I cannot log into my account and password retrieval is not working?

We use stripe for payment.

If we can't charge your account then Stripe will try 5 times over 2 weeks.

If it is unsuccessful it will cancel your account.

At that time, the only option is to log in again. We'll request you update your credit card at that time.
Once updated you will be back in your account.