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      I got a webhook and or zapier failure notification
      • 17 Oct 2023
      • 1 Minute to read
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      I got a webhook and or zapier failure notification

      • Updated on 17 Oct 2023
      • 1 Minute to read
      • Contributors
      • Print
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      Article Summary

      You got a notification from PRINTgenie saying...

      "We've noticed that there have been a few hiccups with your webhook contacts over the last 24 hours."

      Just a friendly tip, in our experience, 95% of these issues usually boil down to the address failing CASS/DPV (Coding Accuracy Support System/Delivery Point Validation). It might be worth double-checking any addresses before you try again.

      If that isn't it, the 2nd most challenge is running out of funds. This can be solved by turning on "Auto-Fund"

      Suggestion

      It is recommended to turn on "Auto-Fund" in order to keep your campaigns running.

      Note:
      If you received a notice that your campaign did not run for either DPV (Delivery Point Validation) or Funding, please note that we do not offer a way to re-deploy your failed leads from within PRINTgenie. You will have to re-deploy them from either your CRM, or Zapier.

      For Zapier.
      Please log in and review order history. You'll be able to re-push your campaigns.
      Learn more here. (coming soon)

      For Webhooks.
      Please look in your execution logs on your CRM to determine the best way to re-initiate your mailers.
      Learn more here. (coming soon)

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